Contoh
Complaint Letter
Kathrine Alexandre
Merdeka
Road, Indonesia
December 17 th,
2016
To :
Ms JulianaLee
Customer Service Manager
Raya road, Bandung
Indonesia, 41521
Dear Ms Lee,
I have recently
ordered a new dress ( item #899 ) from your website on December 11 th.
I received the order on December 16 th. Unfortunately, when I opened
it, I saw that the dress were used. The dress had dirt all over it and on the sleeeves there are torn .
As evidence, we send back to you for review
and your concern .
To resolve the
problem, I would like you to credit my account for the amount charged for my
dress .
Thank you for
taking the time to read this letter. I have been a satisfied customer of your
company for many years and this is the first time I have encountered a problem.
If you need to contact me, you can reach me at + 123454567.
Cordiatly yours,
Alexandre
Customer
Sumber : https://jujubandung.wordpress.com/2009/01/14/contoh-surat-komplain-bahasa-inggris/ ( Sabtu, 07/01/2017 )