Selasa, 10 Januari 2017

TUGAS COMPLAINT LETTER








Contoh Complaint Letter

Kathrine Alexandre
Merdeka Road, Indonesia

December 17 th, 2016

To :
Ms JulianaLee
Customer Service Manager
Raya road, Bandung
Indonesia, 41521

Dear Ms Lee,

I have recently ordered a new dress ( item #899 ) from your website on December 11 th. I received the order on December 16 th. Unfortunately, when I opened  it, I saw that the dress were used.  The dress had dirt all over  it and on the sleeeves there are torn .

As evidence, we send back to you for review and your concern .

To resolve the problem, I would like you to credit my account for the amount charged for my dress .

Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at + 123454567.

Cordiatly yours,

   Alexandre
   Customer

Sumber : https://jujubandung.wordpress.com/2009/01/14/contoh-surat-komplain-bahasa-inggris/ ( Sabtu, 07/01/2017 )